Comcast changes customer’s name to ‘(expletive) Brown’

Customer Service - Public Domain

It’s no secret that customer service reps and customers don’t always have the best relationship.

A Spokane, Wash., couple didn’t realize they upset their cable provider by canceling their service until they opened their bill.

The name on the Comcast bill had been changed from Ricardo Brown to “A**hole Brown,” according to a blog post from Christopher Elliot, a consumer advocacy writer and columnist for USA TODAY.

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